Everything you might want to know
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Bubi AI
- Yes. Bubi helps you get your bearings, but it does not diagnose, prescribe or set doses. With a sensitive or urgent question it says so and sends you to your doctor or midwife. If your symptoms are acute, call 155 or 112 instead of writing to an app.
- It can happen, it is a language model and not a specialist. That is why Bubi never has the last word. On anything health related it points you to a person. If you hit an answer that is off, write to us. We read it and we fix it.
- Your chat history is yours and it is tied to your account. We do not share it and we do not sell it. At most we look at what the questions are about, so we know what content to write next.
- Without an account you get 10 questions a day. Once you are logged in, the chat is open.
My plan
- From the short intro when you sign up. You tell us the phase and the week, or your child's date of birth, and we build the daily plan and recommendations from that. We do not ask for anything else.
- Yes, that is exactly what bubi is built for. Every child has its own context and the plan can hold them at the same time. You do not have to switch accounts or pick one.
- Any time in your profile. The plan and the recommendations are recalculated right away, and it is worth doing. The content is only as accurate as the data you give it.
- We are sorry. You can change your phase yourself at any time. And if you would rather not have it in front of you, write to us at ahoj@bubi.baby. We will adjust or delete the account, no explanations needed.
Specialists and consultations
- Each of them applies herself and goes through manual approval. We look at the diplomas and certificates she sends us. A profile is always under a real name, never under a brand. Nobody is published automatically.
- The specialist sets her price and you see it on her profile and when you book. You pay by card at the moment of booking, and only then is the slot yours. The confirmation arrives by email.
- It takes 60 minutes. If it is online, the video runs inside bubi and there is nothing to install, you just click the link in your email or in your zone. The call is transcribed, so afterwards you can read what was said. You do not have to take notes during it.
- If you cancel more than 24 hours before the slot, you get the full amount back. Less than 24 hours before the slot the money is not refunded, the specialist has set that time aside for you. If she cancels, you always get everything back. Cancellation closes one hour before the slot - after that the appointment is under way.
- No, it is counselling and support. It does not replace an examination, a diagnosis or a prescription from your doctor. Specialists work within their own field, not as your physician.
- Slovak or Czech, depending on the specialist. Her languages are listed on her profile and you choose when you book.
Forum and discussions
- Yes. Just switch on the anonymous post when you ask and everyone else sees only the label Anonymous mum. Your name appears nowhere.
- Other mums who have been through the same, and specialists from bubi as well. They always post under their own name and photo, so you can see straight away who is answering. Shortly after you post, you also get an orientation answer from bubi AI. It is labelled, so you know it is not from a person.
- Every post goes through an automated content check before it is published, and we can remove anything inappropriate.
Products and BubiList
- No, bubi only recommends them. You buy directly from the shop that sells the product. Price, availability and delivery are theirs, we do not see your order.
- A list of the things you actually need, put together according to where you are in pregnancy. You can share it with your family and they can see what has already been bought. That way you do not end up with three identical blankets.
- You note the contribution in bubi so you all have an overview of who is chipping in on what. The money does not flow through bubi, you send it between yourselves the way you are used to.
Account and privacy
- We use it for one thing only, so the plan and the recommendations match your week. We do not sell it and we do not pass it to third parties for advertising.
- Write to us at ahoj@bubi.baby and we will delete it together with your data.
- Reminders for what you put in your calendar yourself, and booking confirmations. You can unsubscribe at any time.
- Not yet. Bubi is a website built for the phone and you can add it to your home screen as an icon. The app is in the works.